On Tuesday, October 8th, we headed down to one of everybody's favorite Florida cities... Miami! We quickly realized why they call it the Magic City. Aside from less than ideal weather, there was something in the air that evening. All of the travel agents in attendance had a great time networking with each other, learning from our industry experts, and getting ready for the next year. Each of our supplier partners enjoyed getting one-on-time with agents and awarding them with amazing prizes like all-inclusive stays, gift cards, and so much more. And we had a great time getting more face-to-face time with everyone there.
We all gathered at the beautiful, newly renovated Hilton Miami Downtown hotel and kicked off the day with an amazing session by CCRA's very own Holly Matthews through which agents were able to get a closer look at our booking engine, TripSet. Agents learned exactly why TripSet was a 2019 Travel Weekly Magellan Award Gold Winner and how they can start banking commissions through it!
Following Holly was a crowd-favorite, Tammy Levent. She gave a powerful and always entertaining presentation on the art of selling travel. With over 40 years of experience in the sales business, she taught attendees sales craftsmanship so they never have to lose a customer online or to another agency again. We have no doubt they left with the necessary tools to make sure their clients will keep coming back for more.
Agents then were able to recharge during a short break for the next session: "PR 101: Reach New Audiences, Generate Publicity for Your Company, and Create New Business without Spending a Penny!" presented by Marlene Oliver, President, NJC Communications. We observed Marlene being hunted down by agents and having further conversations with them after giving her presentation and they could not stop singing her praises for all of her help! We can't wait to have her back for future events (including PowerSolutions National!) after seeing the amazing response she got in Miami.
We then moved on to our much anticipated time with our valued CCRA suppliers. We heard from Mexico’s leading hotel company Posadas, featuring Fiesta Americana, about their properties and their very generous commission structure and then proceeded to have our round table sessions. The round table session room was buzzing with excitement as travel agent attendees met with our sponsors and forged powerful new partnerships and got all of their questions answered!
Lastly, we ended the night with our trade show and reception. Before entering our trade show floor agents got to enjoy complimentary drinks from amazing Hilton bar staff and delicious asian cuisine!
Our trade show was full of excitement as agents walked around and met with the following suppliers to get to know more about them and all of the amazing offerings they have for travel agents and their clients.
Fiesta Americana Hotels & Resorts
Atelier de Hoteles
Extended Stay America
St. Petersburg Clearwater
Wyndham Extra Holidays
Wyndham Hotels & Resorts
Westgate New York
Greater Miami CVB
Visit Tampa Bay
TAP Air Portugal
Royal Air Maroc
We then ended the night with the prize giveaways in which agents walked away with a ton of great stuff including all-inclusive stays, Amazon gift cards, bonus rewards points redeemable for free stays, barbecue sets, Starbucks goodies, and so much more. Needless to say, CCRA staff (who are ineligible to win) were very jealous of the winners!
Our last event of 2019 is just around the corner. Don't miss your chance to join us one last time this year and get your ticket for PowerSolutions Live in Los Angeles on November 1st at the luxurious SLS Beverly Hills. We can't wait to see you there!