Real Clean: Stay Safe In Camino Real Hotels

Camino Real Hotels has launched its REAL CLEAN program, reinforcing their commitment clients and collaborators to provide safety and hygiene during your visit without losing the quality and traditional service of Mexican hospitality that has characterized the company for more than 50 years.

The new safety protocols include: 

  • Safety protocols dictated by the health network Hospitales Angeles
  • A safety and hygiene committee responsible for implementing and training all staff on the new protocols in all their hotels
  • Temperature check of every person entering the hotel.
  • Sanitizing shoe mats.
  • Security glass at the front desk and virtual check in from your mobile phone.
  • Screening symptoms questionnaire when registering.
  • Nebulization for disinfection of public areas, gym and guest rooms.
  • Hand sanitizing gel available in all areas.
  • Protective equipment for all hotel service personnel.
  • Maximum hygiene control in the guest rooms, nebulization to sanitize, disinfection of all objects, cleaning with special treatment products to disinfect all linens, robes and slippers are presented sealed plastic packaging
  • Antibacterial hand sanitizer gel and face mask available in guest rooms.
  • Use of disinfection tablets for air conditioning ducts.
  • Chemical control and analysis of water throughout the hotel.
  • Permanent sanitation of elevators with ozone equipment in addition to the constant direct disinfection.
  • Sanitizing towels in gym (when allowed to open).
  • Disinfected lounge chairs and pool towels.
  • A new service dynamic is established for the buffet. Cold food bar in glass container with lid, hot buffet served by staff wearing protective equipment according to hygiene protocols. Printed menu or QR code for digital menu are provided in restaurants.
  • All tableware and cutlery are washed in high temperature with specialized dishwashers.
  • Cutlery and napkins delivered in individual bags.
  • Consistent table and surface cleaning.
  • Wait staff wearing protective gear to avoid physical contact.
  • Food and drinks with serving covers.
  • No contact room service delivery place outside the guest room.
  • Social distancing established in all public areas, including restaurants, bars and conference rooms.
  • Event halls and conference rooms are disinfected before and after each event


Live the Real Clean Experience at Camino Real
Get Started Now - Join the most powerful network of travel pros and industry suppliers today


Add Comment