Wrapping Up 2019 with New CCRA Chapter Directors!

By Janela Cobian
December 11, 2019

As we head into 2020, we wanted to bring on some new additions to our amazing team to get the new year started on a great foot. We've recently brought on 3 new CCRA Chapter Directors that are excited to help their members grow their travel businesses in the upcoming year. Get to know them here!




Meet Your Pittsburgh Chapter Director, Mary Yohannan:



Mary Yohannan has been in the travel industry for many years and believes that a customized travel experience is the best way to travel. She built her business on her own personal travel experiences, including having traveled to over 22 countries on 4 continents.

Mary started Life is Better Traveling as a travel agency built on authenticity, love, and integrity. Mary likes to get to know her client’s travel preferences so when they travel they travel experience that will create memories of a lifetime. She customizes vacations for Europe, Disney, Universal Studios Orlando, the Florida Keys, the Caribbean, Mexico, Hawaii, Alaska, United States, and French Polynesia.

Mary is a Certified Travel Associate (CTA) with the Travel Institutes and believes in staying up to date in her industry with continuing education and travel. She also has several other certifications with Disney, Universal Studios Florida, CIE tours, AmaWaterways, Royal Caribbean, and many more.

Mary is also a contributor to the Pittsburgh Moms Blog(SM). She loves to write articles about her travels and giving advice on how to travel with kids!

Fun Facts:

  • Favorite city in the world: Budapest, Hungary
  • Mary is the #1 rated travel agent in the Pittsburgh area according to Travel Leaders.


Connect with Mary Yohannan




Meet Your North Carolina Area Chapter Director, Anne Jones:



Qualified by almost 20 years in the media industry, Anne Jones is a dedicated, hard-working individual who believes in giving back to her local community. Four years ago, she combined her passion for words with her passion for travel, joining a small travel agency to manage tours.

Her media background gives her a unique perspective into customer service and allows her to stay in tune with the changing travel market. Last year she opened her own boutique agency and specializes in travel to Italy. Anne looks forward to heading up the Charlotte chapter while building new relationships with fellow agents and suppliers. She is invested in CCRA and what she can give to other agents to help them succeed.

Connect with Anne Jones




Meet Your Louisville Area Chapter Director, Connie Caldwell!



You’ve heard of Army brats and PK’s (preacher’s kids)? Well, Connie Caldwell grew up as an Avon employee’s shadow kid following Mom around as her assistant in everything from holding district meetings for 100+ to delving into reports knee deep. Couple that with the influence from her dad to be creative and resourceful and you get Connie...entrepreneurial, innovative, and visionary!

Together for over 34 years, Connie and her husband have raised their family, a daughter and twin boys, and she has supported his dream of a successful business from the ground up. Now, as an agency owner since 2006, she has a platform from which to build her own business and she want to share that experience and enthusiasm with everyone across her beautiful state of Kentucky.

In the words of Connie, "Come discover a community that shares your vision and passion to grow and learn. We are building a strong chapter that supports and inspires one another toward greater success in our businesses. I sure hope you’ll join us!"

Connect with Connie Caldwell


Are you interested in becoming a CCRA Chapter Director?
Reach out to Margie Jordan today!


Add Comment